Questions to Ask a Storage Facility Before you Rent

At one time the other you may need to use the services of a storage company. It could be that you’re moving houses, downsizing, or simply looking for extra space to store some of your belongings. But, before you rent, you have to be sure that the facility has what it takes to meet your expectations. Here’s a rundown of some essential questions to ask before you commit.

How Safe is Your Facility?

Obviously, you want to know if your items are safe. The ideal storage company should, therefore, have a provocative approach toward security. And, safety goes beyond mounting safety camera or bright floodlights. Choose a facility that has manned security and nightly patrols. The gate logs have to be detailed too. Also, check if there are any inconspicuous hiding places for trespassers.

What Makes You Different From your Competitors?

A good storage facility should be unique. In fact, they ought to explain to you why you should choose them over their competition. Be on the lookout for enthusiastic answers. And, it doesn’t matter who you ask this question, the reply should be convincing.

In essence, this shows you that the employees believe in what their company has to offer and aren’t afraid to let any prospective customer know about it in clear terms. Speaking of which, if you’re looking for a professional storage company in Virginia, Montgomery County, all you have to do is to visit SmartLockStorage! Nice and easy!

What are Customers Saying About your Services?

You see, any storage facility with a good reputation has positive customer feedback to show for it. You don’t expect a company with negative customer reviews to handle your belongings with care. If you’re not sure about the facility, ask around before you spend your money. Even better, ask them to show you the feedback from satisfied clients. Of course, you’ll go for a company with high ratings and positive feedback from previous customers.

How Much do you Charge?

You can only pay for what you can afford, right? It is thus essential that you ask how much it will cost you have your items stored, say for a month. You should ask if there’s a deposit to be made. Inquire about any other fees that may be applicable. You can then decide if the charges are worth it depending on the level of security and reputation. Also, shop around to make sure that you’re getting the best possible deal.

Are your Employees Qualified?

A professional storage facility should train its employees. At the very least, the manager ought to have adequate experience. And because you may interact with different employees at different times,  everyone should be friendly and warm to talk to.

The Bottom Line

The best storage facility has to be clean. Don’t be afraid to inspect the units to ensure that they’re safe. Also, don’t forget to ask if there are any discounts if you use the company’s services for more than a month and so on.